Monitor, Troubleshoot, and Resolve Salesforce Operational Issues
Ops Tool for Salesforce Admins and Developers
Logalytics: Operational Intelligence
Logalytics is an IT cloud monitoring service that solves the change management, incident detection, and user support issues facing Salesforce organizations of all sizes. Logalytics supports DevOps cultures by enabling teams to make continuous changes while automating common risk management activities.
- Actively monitors Salesforce events and activities
- Auto-escalates alerts via email or creating Salesforce records
- Provides dashboards and reports for troubleshooting and analysis
Ops Feed
The foundation to a strong DevOps culture is the ability to monitor Salesforce activity. The Logalytics Ops Feed is available on both mobile and desktop. Informational and alert events are published to the feed.
Feed events and alerts include:
The foundation to a strong DevOps culture is the ability to monitor Salesforce activity. The Logalytics Ops Feed is available on both mobile and desktop. Informational and alert events are published to the feed.
Feed events and alerts include:
- User Lockout/Freeze
- Successive Failed, Concurrent, or Suspicious Logins
- API Usage
- Scheduled Apex Job Status
- Profile and User Changes
- Unit Test Alerts
- Mass Update/Delete Alerts
- Metadata Changes
User Page View History
A complete history of all Salesforce page views by user.
Available directly from within User details page layout.
A complete history of all Salesforce page views by user.
Available directly from within User details page layout.
- Reproduce user issues by analyzing their recent usage history
- Troubleshoot user login or access issues
- Audit and Compliance reporting
- Forensic analysis
- Archive of user activity
- 90 day data retention. Upgradeable to 12 months.
- Requires no additional storage on Salesforce
Page View Analytics
- Time-series charts for analyzing page activity trends
- Filter by record type, such as most active Opportunity or Case records
- Most viewed Visualforce pages
- Most active users
Login Analytics
- Login history enriched with precise location information
- View time-series charts and trends
- Investigate suspicious login events (signature-based intrusion detection)
- Filter by browser, app, license, OS, location, status, and many more.
- Drill down on charts to view specific users
Active Sessions Map
- View all active sessions on a map
- Auth Sessions enriched with precise Lat/Long location information
- Filter marker pins by session type (API, browser, OAuth)
- Click on markers for session details
- Suspend sessions with one-click
Alerts and Notifications
Configurable, multi-channel delivery of alerts and notifications
Configurable, multi-channel delivery of alerts and notifications
- Ops Feed
- Alert custom object (included in package)
- Create custom remediation workflow to resolve incidents
Pricing
| Starter | Professional | Enterprise | |
|---|---|---|---|
| Max Org Users | 100 | 1,000 | Unlimited |
| Data Retention | 90 Days | 1 Year | 3 Years |
| Per Month Subscription | $300 | $1,500 | $5,000 |
Prerequisites
- Salesforce.com Enterprise, Unlimited, or Performance Edition
- Salesforce S1 Mobile application (Optional. For mobile access only).
- At least one API-enabled Salesforce Admin license with "Manage Users" permission.
